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A key part of managing any type of home care agency is efficiently handling payroll. When payroll data is captured electronically, agencies have the peace of mind that human error will be avoided. Home care agencies should carefully review any type of timekeeping system to ensure they meet their specific needs. With DCI, the payroll module is designed to resolve... View Article
Providing 24-Hour residential services can be quite the challenge for provider agencies, particularly when this service is typically provided to clients with higher support needs. Keeping track of client attendance, managing employee schedules, ensuring employee training compliance, billing for services, and paying employees are just a few of the essential responsibilities to provide ongoing quality care. When agencies work with... View Article
Managing a Care Agency requires making hundreds of decisions daily, and the more informed the decision, the better the outcome. Being informed empowers you to make critical decisions on day-to-day operations, billing, scheduling and every other aspect of your agency operations. Being “empowered” to make these decisions correctly, quickly and with full consideration of the needs of both your clients... View Article
Whether you are a small service provider or a more extensive Medicaid, Medicare, Private Insurance, and Managed Care provider, ensuring that all caregivers are educated on the most current safety compliance measures is vital. It ensures the safety of both clients and caregivers. In honor of June being known as National Safety Month, below are some tips for increasing workplace... View Article
Summer transitions can be tough. Make sure your agency is completely prepared by creating a plan to address these key areas. What to focus on during the summer Emotional needs Some individuals struggle with change, especially those with intellectual disabilities. For this reason, it might be a good idea to start preparing these individuals early. For example, your agency may... View Article
Mobile devices, including smartphones, tablets, and laptops used for EVV with wireless connectivity present a potential security risk regarding client information. For this reason, the software provider you choose for your EVV platform needs to be fully security aware and have all the necessary security protocols in place. Mobile applications use SaaS, (Software as a Service) platforms that live on... View Article
No two solutions for Home and Community-Based Services are exactly the same. This can make finding a digital payroll, scheduling or training solution extremely challenging. Just because one system works for someone else’s agency does not mean it will work for yours. But do customizable systems exist? They do! Read on to find out some ways DCI Software has been... View Article
Tips on Scheduling for Summer During the summertime, agencies face the most scheduling challenges. Many agencies experience workforce shortages due to a variety of factors once summer rolls around. Making sure you have caregivers available at all times is a key part of your agency’s success. With advanced planning, you can seamlessly transition into the summer by anticipating what challenges... View Article
Who’s Afraid of Technology? Not Us! Change is hard. And, in this era of technology, change is constant. Employees are forced to move from paper to technology, learn new technology, or use existing technology in new and different ways. Some employees are resistant to any kind of change, while others simply struggle with learning and using technology (particularly the aging... View Article
Home and Community-Based Services is on the rise, creating unique technology challenges. No one wants to feel trapped by the very thing created to support them. However, the implementation of the 21st Century Cures Act may do just that, for both the caregivers and the individuals receiving care. Do you have the right technology in place for your Home and... View Article
