Is Paper or Digital Better for Documenting Long-term Support?
Documenting Long-term Support – Is Paper or Digital Better?Human services agencies often help Medicaid members or others with documenting long-term support services (LTSS). As baby boomers continue to age and people continue to live longer and longer, LTSS will become more and more important, and will have to be capable of handling more and more individuals receiving services over the years. For any provider agency, the main concern is the people being helped, but for the regulating bodies such as federal and state governments, the AHRQ, and the CDC following the rules and the laws are equally as important. Documentation is critical, and many agencies are still using paper in some form to do this. The question is, which is better? Paper documentation or digital documentation? Direct Care Innovations (DCI) believes that digital is better, and here are three reasons why.
LegaleseThat’s right — it’s the law. As part of HIPAA, all individual records must be confidential, only released on a need-to-know basis, and stored digitally as a part of the American Recovery and Reinvestment Act. According to the act, “meaningful use” of electronic (read: digital) health records (EHR) is to:
- Improve quality, safety, and efficiency
- Reduce health disparities
- Engage individuals and their families
- Improve care coordination
- Improve public health
- Keep information confidential and secure