How Does EVV Work?

October 11, 2018 10:00 am

How Does Electronic Visit Verification Work?

Electronic Visit Verification, or EVV, is mandated for all states under Section 12006(a) of the 21st Century Cures Act. As a result, it is important for every provider that offers in-home visits for Medicaid home health services and personal care services to understand EVV and how it works.

By definition, EVV is a computer-based system designed to verify that specific service visits have occurred by documenting the precise time the visit begins and ends. This system replaces paper-based timesheets used previously.

 

How Does EVV Work?

When a provider visits the home of a person receiving support to provide a service that must be reported under this system, several different aspects of the visit must be documented, including the beginning time of the service, the ending time of the service, the date of the service, the name of the individual receiving the service, the type of service being performed, the provider’s name and the location where the service was provided.

When a provider is required to report a visit via EVV, the provider can use one of three methods to make the report: a home landline telephone, a small alternative device or a mobile application. A provider using a landline telephone will simply call a toll-free number issued by the vendor to clock in. The provider will call the same number to clock out. If the provider is using a small alternative device, the provider will locate a specific device in the home and write down a code the device displays. After completing the visit, the provider will write down a second number code displayed on the device. Finally, if the provider is using a mobile application using gps, the provider will use the application to clock in and clock out at the beginning and end of the visit.

 

How DCI Software Helps with the Implementation of EVV

Healthcare providers that are required to implement EVV must develop or purchase electronic systems capable of complying with Medicaid’s requirements.

DCI software can help healthcare providers implement EVV easily and successfully. DCI’s mobile application is specifically designed to verify visits and track time for healthcare services delivered in a community setting and/or private homes. This application offers a variety of benefits that make it an ideal choice for providers, including real-time declining balances, GPS tracking, tracking of travel time and a clock that runs in real time. This system also employs a double verification process to ensures that all services are being provided appropriately.

Agencies that adopt the DCI Mobile Application will be able to apply their own flexible business rules thanks to the application’s customizable settings. For example, agencies can configure the application’s notification engine to notify the agency of overtime, expiring authorization balances and other specific events.

If your agency is required to use EVV in order to meet Medicaid’s requirements, you need a reporting system you can trust. Please contact DCI today to request a demo of our software.

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