Pros and Cons of Technology in Home Care

August 15, 2017 12:17 pm Published by

Technology can be a wonderful thing. It can make our lives easier by automating processes for work and in the home. And lately, new advances in technology have made it possible for people with disabilities and aging adults to remain in their home longer with the aid of home care, instead of having to move to a nursing home. As with any new process, there are pros and cons, and with that, some home care agencies have hesitated in adopting tech that could improve their business.

A Problem Some Early Adopters Encountered

One of the most common problems that some early adopters of technology geared toward home care agencies encountered: it didn’t give them the results they had expected. While implementing it did improve their services to clients, it didn’t automatically improve the number of new clients they were seeking. The common theme of critics was that technology cannot change the fundamental elements of home care, specifically the human element of providing reliable, compassionate, professional care to clients.

Pros of Implementing Technology in Home Care

While technology might not be the answer to rapidly improving conversion rates with new clients, it can improve the way patients are cared for after being established as clients. For example, it can be used to:

  • Track patient scheduling and the services that patients need
  • Maintain accurate billing of services provided to patients
  • Remain in compliance with Medicare and Medicaid
  • Schedule home care workers and keep track of their hours, training and certifications

Technology is a tool, not an instant fix. It can be an incredibly useful tool for improving the lives of both your clients and employees, while growing your business. Direct Care Innovations, LLC can provide you with the technology your home care agency needs to stay organized and in compliance, so that you can focus more on the personal aspect of making sure your patients are receiving the best possible care.

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