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Tips on Scheduling for Summer

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Tips on Scheduling for Summer During the summertime, agencies face the most scheduling challenges. Many agencies experience workforce shortages due to a variety of factors once summer rolls around. Making sure you have caregivers available at all times is a key part of your agency’s success. With advanced planning, you can seamlessly transition into the […]

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Tips for Nurturing a Tech-Savvy Workforce

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Who’s Afraid of Technology? Not Us! Change is hard. And, in this era of technology, change is constant. Employees are forced to move from paper to technology, learn new technology, or use existing technology in new and different ways. Some employees are resistant to any kind of change, while others simply struggle with learning and […]

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The Unique Technology Challenges of HCBS

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Home and Community-Based Services is on the rise, creating unique technology challenges. No one wants to feel trapped by the very thing created to support them. However, the implementation of the 21st Century Cures Act may do just that, for both the caregivers and the individuals receiving care. Do you have the right technology in […]

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10 Fun Earth Day Activities – Perfect for Kids & Adults with Disabilities

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10 Fun Earth Day Activities Celebrating holidays can be a fun way to build teams and increase community engagement and community awareness throughout the year. Earth Day is coming up and presents the perfect opportunity to plan organized activities for caregivers to do with the people they support. People with disabilities participating in the events […]

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How to Reduce Aged Receivables in a Direct Care Agency

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Helping Managed Care Agencies Submit Accurate Claims for Individuals with Disabilities Reducing your managed care agency aged deliverables is a significant problem for many organizations out there – reimbursements are one of the main ways for agencies like yours to obtain funds for further services for individuals with disabilities. But how can organizations reduce the […]

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High Tech and Low Tech Options for EVV

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A guide to all of the high tech and low tech EVV options offered by DCI Software We want Direct Support Professionals and anyone else providing or receiving direct care to have as much freedom as possible. That’s why we offer a plethora of both high tech and low tech options for EVV. Picture/Facial Recognition […]

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The different models of care for Long-term Support and Service (LTSS)

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New technologies and legislation have helped inspire better resources for taking care of your loved ones. But with so many options available, it can be hard to keep track of what they all are, let alone decide which one is best. We have found that most of our customers here at DCI fall into one […]

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March is National Developmental Disabilities Month

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March is Developmental Disabilities Awareness Month—a campaign first created in 1989 as part of the deinstitutionalization movement of that time period. The goal of Developmental Disabilities Awareness Month is to educate the public on the specific needs of people with developmental or intellectual disabilities. Through community education of issues impacting those with intellectual and developmental […]

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How Long Does CPR Certification Last

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CPR certification is very important to ensure the health and safety of those around you, especially if you are a caregiver. Keep reading for more information on CPR, length of CPR certification, and more about CPR certification. How Long CPR Certification Lasts CPR certification typically lasts two years. Once the two years are up, the […]

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How to Recognize Compassion Fatigue Symptoms in Caregivers

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Are your employees experiencing compassion fatigue? or something else? Here’s how to tell. Caregiver turnover is over 70% in agencies that provide direct care. One of the sources of that turnover? Compassion fatigue. Compassion fatigue is a condition that can look like any number of other things. The most common of which are burnout and […]

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