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How to Minimize Risk When Starting a New Tech Initiative

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The Digital Revolution In Human Services Numerous technologies are available to the human services industry today. As support professionals and providers seek digital solutions to traditional tasks, risk management becomes a vital consideration. Solutions are now available that enable Human Services Agencies to conduct most aspects of their day to day business more efficiently and […]

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Planning Basics for Medicaid Organizations

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Planning Basics for Medicaid Organizations Medicaid organizations and government agencies must consider different aspects of a current business management platform (BMP) to determine whether it’s time for an upgrade. Many platforms can’t keep up with the user or provider demand and should be replaced as soon as possible. Here we discuss the various steps needed […]

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Budgeting Basics for Medicaid Organizations

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Budgeting Basics for Medicaid Organizations Medicaid organizations have closely watched budgets — government agencies must be sure budgets line up with recommendations and allowances on a state and federal level. Data analysis, care delivery analysis, and analysis of other existing data collected by the agency can inform future budgets and assist in altering current budgets […]

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Will Switching to Digital Save My Organization Money?

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The Case for Switching to Digital In this digital age, more and more businesses are switching from paper to digital when it comes to saving information. There are several reasons why digital is better for documenting long-term support in the human services industry. These reasons include reducing the cost of a variety of things, such […]

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Is Paper or Digital Better for Documenting Long-term Support?

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Documenting Long-term Support – Is Paper or Digital Better? Human services agencies often help Medicaid members or others with documenting long-term support services (LTSS). As baby boomers continue to age and people continue to live longer and longer, LTSS will become more and more important, and will have to be capable of handling more and […]

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How to Report Medicaid Fraud

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How to Report Medicaid Fraud Medicaid fraud is a serious crime that costs the states billions of dollars each year. The fraud and abuse are so upsetting because it diverts funds that could and should be used to help people who cannot afford the proper medical attention they need. Direct Care Innovations (DCI) creates healthcare […]

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How Does EVV Work?

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How Does Electronic Visit Verification Work? Electronic Visit Verification, or EVV, is mandated for all states under Section 12006(a) of the 21st Century Cures Act. As a result, it is important for every provider that offers in-home visits for Medicaid home health services and personal care services to understand EVV and how it works. By […]

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What is EVV?

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What is EVV and how will it affect my organization? EVV is an abbreviation coined for the term “electronic visit verification” and refers to the process of using electronic options, like computers, mobile apps, or fobs to document home visits. Home health and human services agencies have been abuzz about EVV and the changes that […]

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Case Study: How Technology Improves Quality of Care

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Serving rural populations has always been challenging for the health care industry. Patients that require care often need to travel long distances for basic services, let alone specialized care. This of course interferes with effective coordination of care. Care providers like Sanford Health in the Dakotas have been successful in using technology to improve their quality […]

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Medicaid Waiver Programs

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Section 1915(c) of the Social Security Act authorized the Medicaid Home and Community-Based Services (HCBS) waiver program. Under this program, states can provide services in homes and/or residential communities for patients who need care. Waiver programs keep patients in their home or a community-based setting instead of having to enter institutions or long-term care facilities, […]

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