Rating System Features
Our caregiver rating system is easily accessible for each individual being supported and only
takes a minute or two to fill out through our web portal.
- Those receiving supports can rate the quality of their care for every shift.
- Easy to use 5-star rating system.
- Rate care via the Mobile App in real time.
- Individuals rate their care on their own phone (like Uber).
- Free text or speech-to-text notes.
- Reports on caregivers can be shared with individuals receiving support, programs, and guardians.
Easily access the caregiver rating for each of your DSPs. You’ll be able to identify strengths and areas for improvement. We have found that the caregiver rating system benefits all sides as supervisors receive instant feedback, which helps in proactive service recovery, as well as recognizing service excellence. It also ensures that those receiving care are able to have their voices heard without being inconvenienced.
