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Custom Automated Workflows

At Direct Care Innovations (DCI), our employees have firsthand experience in the direct care industry. Consequently, we have put that knowledge into designing Custom Automated Workflows that address the needs of the healthcare industry. We think you’ll find the automation invaluable in the day-to-day operations of your business. We’ve implemented our software for numerous clients including providers and government agencies in the Medicaid, Medicare, Private Insurance, and Managed Care Markets. Contact our professionals at (480) 295-3307 or request a sales demo today.

Configurable Rules & Approvals

At DCI, we give you control over important parameters as you set up the software. For example, our business rules and approvals is an area of DCI where your agency can define those configurable settings in our business management software for review and auto-approval.

Set parameters for automated approvals with the capability to reject punches or give warnings to your employees of a punch that may go over the authorization or into overtime. You get to set how this option works best for your agency as well as the roles and permissions for each of your employees.

Automated time approval

If a punch meets the criteria you set including room in the authorization, we can automatically approve punches for payroll.

DCI can also flag punches that go into overtime, go over an authorization, or are missing a client signature, preventing you from billing inaccurately.

Duplicate or overlapping punches

DCI prevents an employee from being able to create a duplicate or overlapping punch. This avoids confusion in scheduling, payroll, and reimbursement.

Timely Filing

This ensures that an agency is filing or billing claims during the authorization time frame.

Real-time alerts & notifications

Receive notifications automatically for benchmarks like expiring authorizations, or for reaching the daily, weekly, or monthly max for an authorization.

Set notifications for training and compliance items as they are added as requirements or when they are expiring, allowing employees to self- manage and maintain compliance.

Get notified about a missed and/or late punch to ensure care to those receiving support and to ensure employee safety.

Max hours

You can set max hours per employee per day or week and per client or funding source to ensure you are not losing dollars and/or units.

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They are the best in this field. Check them out to see if their product can help your organization!!!!

Lori Y., California

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Additional Features & Options

In addition to everything already mentioned, the following features and options integrate with every other module in the software, leading to a streamlined, efficient system and daily processes.

When you’re ready for a robust caregiver management software program that makes Custom Automated Workflows and every other piece of your backend business processes efficient and seamless, DCI has the solution. Contact one of our professionals at (480) 295-3307 or request a sales demo today. We’ll have you live in less than 90 days, and rest assured, we offer 24/7 help with an online help desk, plus phone and email support.

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