Caregiver Rating System
As a manager of a caregiving agency, you understand the importance of being able to evaluate the care your Direct Service Providers (DSPs) are giving to their clients. Direct Care Innovations (DCI) has built a caregiver rating system into our business management software so that the individual receiving support can conveniently provide a rating for each caregiver. What’s even better is that this Caregiver Rating Module is just one part of our integrated business management software system that will make your day-to-day operations a seamless process. Contact one of our professionals at (480) 295-3307 or request a demo today.
Rating System Features
Our caregiver rating system is easily accessible for each individual being supported and only takes a minute or two to fill out through our web portal.
- Those receiving supports can rate the quality of their care for every shift.
- Easy to use 5-star rating system.
- Rate care via the Mobile App in real time.
- Individuals rate their care on their own phone (like Uber).
- Free text or speech-to-text notes.
- Reports on caregivers can be shared with individuals receiving support, programs, and guardians.
Easily access the caregiver rating for each of your DSPs. You’ll be able to identify strengths and areas for improvement. We have found that the caregiver rating system benefits all sides as supervisors receive instant feedback, which helps in proactive service recovery, as well as recognizing service excellence. It also ensures that those receiving care are able to have their voices heard without being inconvenienced.
Complete Caregiver Management Software
Our program includes an entire business management system, which we’ve implemented with numerous clients including providers and government agencies in the Medicaid, Medicare, Private Insurance, and Managed Care Markets. They testify to the money, time, and frustration saved in their day-to-day operations. Here’s what we provide:
Caregiver Rating System
When you’re ready for configurable, implementable solutions to the challenges of working in the caregiving industry in the 21st century, DCI is ready to help you. You’ll appreciate our caregiver rating system and other software modules. We can have you live in less than 90 days. For more information about DCI, call (480) 295-3307 or request a demo today.