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Category: Scheduling

The Heart of IDD Care: Celebrating Direct Support Professionals

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Direct Support Professionals (DSPs) play a crucial role in the lives of individuals with intellectual and developmental disabilities (IDD). They help individuals live with dignity, independence, and purpose, providing a range of services, including daily living assistance, medication support, transportation, advocacy, and companionship. Yet despite their profound impact, DSPs often face high stress, low pay, […]

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Community Reinvestment Mandates for MCOs

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State Medicaid agencies are increasingly mandating community reinvestment requirements in contracts with Medicaid managed care organizations (MCOs). These requirements necessitate that MCOs reinvest a portion of their profits back into the communities they serve to improve health outcomes. At least ten states have adopted or are implementing such requirements. Direct Care Innovations provides solutions that […]

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Home Health Care & Its Growing Labor Shortage

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If you’re involved in the home health care industry — as a patient, family member, or provider — the growing labor shortage is probably no surprise to you. Many home health agencies are finding it more difficult to provide effective care to an increasing number of adults in need with fewer home health workers available. […]

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5 Ways DCI Software Maximizes Direct Service Provider Productivity

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Direct care agencies are responsible for caring for some of our most vulnerable citizens. However, ongoing staffing shortages make it difficult to meet the needs of those they serve. Moreover, inefficient processes reduce direct service provider productivity, causing staff to focus more on administrative tasks than providing care. Fortunately, business management software allows these agencies […]

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