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What to look for in a Learning Management System

What is a learning management system?

A learning management system is a software application for the administration, documentation, tracking, reporting, and delivery of educational courses, training programs, learning and development programs, or other organization/industry-specific requirements.

Why do you need a learning management system?

Caregiving organizations have to manage hundreds of different requirements for their employees. Multiply this by the number of employees in an organization and this task is daunting and takes up precious organizational time and resources. Non-training requirements examples include:
  • Background check
  • Driver’s license
  • Signing a confidentiality agreement
Training examples include:
  • CPR/First Aid
  • Individual Support Plan training
  • List and Transfer training
  • Medication Administration
Sometimes these requirements are true for all employees, sometimes only employees who provide a specific service or who work with a specific client. A Learning Management System that understands the unique needs of organizations that provide caregiving services can keep track of all of this for you.

What caregiving organizations should be looking for in an LMS:


Your Learning Management System should have the ability to link requirements to any object in the system (cost center, client, service). For example, if your organization requires all new hires to complete an orientation and CPR training, your LMS should make it easy to tag both of those training requirements with “new hire” so all new hires are automatically assigned these trainings.

Time Entry Integration

Does your Learning Management System allow integration with your time entry solution? The idea here is that employees would not be able to enter time against services when they are not compliant. This is especially important if your organization employs people who are responsible for keeping their clients safe. For example, only employees who have been lift-certified should be allowed to work with individuals who may need lift assistance.

Easy Testing

Does your LMS let its users take training and tests directly within the system? There’s no point in having a system, especially for training requirements, if the users have to log into another system to take the test.

Adding Custom Material

This is self-explanatory. Do you have training that is specific to your organization? The ability for organizations to add their own training material to the system is a must in a learning management system.

Expiration Dates

Some certifications expire. Your LMS should automatically keep track of this with customizable expiration dates, including a recurring feature. It should also be able to program automated notifications to employees and supervisors about upcoming or past due requirements.

Clean Dashboards and Reporting

Does your LMS let its users see everything in one place? It should have an intuitive dashboard and reporting section so you can easily view and track compliance. This list may seem too good to be true. Don’t fear. DCI does all of these things AND understands the unique challenges faced by organizations that are both entirely and partially funded by Medicaid! Visit or call (480) 295-3307 to set up a demo.

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