Our Blog

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What Questions Should Your Agency Ask EVV Vendors?

July 1, 2019 6:47 am

Electronic Visit Verification (EVV) is about to become the law in all 50 States as of January 1, 2020.  Before you choose a vendor, there are some important questions to ask to be sure their platform is a good fit for your agency. Important Questions You Should Ask a Potential Vendor Does your solution offer a scheduling function that can... View Article

Manage Payroll Data for Home- and Community-Based Services

June 23, 2019 9:00 am

A key part of managing any type of home care agency is efficiently handling payroll. When payroll data is captured electronically, agencies have the peace of mind that human error will be avoided. Home care agencies should carefully review any type of timekeeping system to ensure they meet their specific needs. With DCI, the payroll module is designed to resolve... View Article

Easily Manage Your Residential Services

June 20, 2019 9:00 am

Providing 24-Hour residential services can be quite the challenge for provider agencies, particularly when this service is typically provided to clients with higher support needs. Keeping track of client attendance, managing employee schedules, ensuring employee training compliance, billing for services, and paying employees are just a few of the essential responsibilities to provide ongoing quality care. When agencies work with... View Article

Empower Your Decision Making to Increase Care Agency Revenue

June 13, 2019 8:54 am

Managing a Care Agency requires making hundreds of decisions daily, and the more informed the decision, the better the outcome. Being informed empowers you to make critical decisions on day-to-day operations, billing, scheduling and every other aspect of your agency operations. Being “empowered” to make these decisions correctly, quickly and with full consideration of the needs of both your clients... View Article

Tips for Increasing Workplace Safety

June 6, 2019 9:00 am

Whether you are a small service provider or a more extensive Medicaid, Medicare, Private Insurance, and Managed Care provider, ensuring that all caregivers are educated on the most current safety compliance measures is vital. It ensures the safety of both clients and caregivers. In honor of June being known as National Safety Month, below are some tips for increasing workplace... View Article

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What to Keep in Mind When Transitioning to Summer Care

May 24, 2019 11:00 pm

Summer transitions can be tough. Make sure your agency is completely prepared by creating a plan to address these key areas. What to focus on during the summer Emotional needs Some individuals struggle with change, especially those with intellectual disabilities. For this reason, it might be a good idea to start preparing these individuals early. For example, your agency may... View Article

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Is Your Software System HIPAA Secure?

May 17, 2019 11:00 am

Mobile devices, including smartphones, tablets, and laptops used for EVV with wireless connectivity present a potential security risk regarding client information. For this reason, the software provider you choose for your EVV platform needs to be fully security aware and have all the necessary security protocols in place. Mobile applications use SaaS, (Software as a Service) platforms that live on... View Article

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DCI Software for Home & Community-Based Services

May 10, 2019 11:00 am

No two solutions for Home and Community-Based Services are exactly the same. This can make finding a digital payroll, scheduling or training solution extremely challenging. Just because one system works for someone else’s agency does not mean it will work for yours. But do customizable systems exist? They do! Read on to find out some ways DCI Software has been... View Article

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Tips on Scheduling for Summer

May 3, 2019 11:00 pm

Tips on Scheduling for Summer During the summertime, agencies face the most scheduling challenges. Many agencies experience workforce shortages due to a variety of factors once summer rolls around. Making sure you have caregivers available at all times is a key part of your agency’s success. With advanced planning, you can seamlessly transition into the summer by anticipating what challenges... View Article

Tips for Nurturing a Tech-Savvy Workforce

April 24, 2019 11:00 am

Who’s Afraid of Technology? Not Us! Change is hard. And, in this era of technology, change is constant. Employees are forced to move from paper to technology, learn new technology, or use existing technology in new and different ways. Some employees are resistant to any kind of change, while others simply struggle with learning and using technology (particularly the aging... View Article

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