Our Blog

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Shared Support – Customer Spotlight

February 3, 2019 11:00 am

This month, we’d like to highlight one of our customers, Shared Support. Shared Support provides many services in Sunbury, PA, including Lifesharing, Residential Habilitation, In Home & Community Support, Community Participation Support, Employment Services, and Child Residential. Shared Support goes above and beyond to prioritize the person being supported, as well as the person’s Support Circle. The Support Circle is... View Article

What to look for in a Learning Management System

January 24, 2019 11:00 am

What is a learning management system? A learning management system is a software application for the administration, documentation, tracking, reporting, and delivery of educational courses, training programs, learning and development programs, or other organization/industry-specific requirements. Why do you need a learning management system? Caregiving organizations have to manage hundreds of different requirements for their employees. Multiply this by the number... View Article

Why It’s Important to Actively Manage Authorizations

January 17, 2019 11:00 am

The quick answer: Caregiving organizations receive limited funds to provide services to the people in their care. These funds often have complex requirements for how they are to be used and reported out on in order for the organization to receive reimbursement. When it comes to tracking authorizations, you have a few options. Not Tracking It at All If your... View Article

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How are Fiscal Intermediaries selecting EVV solutions?

January 10, 2019 11:00 am

The Challenges of Self-Directed Care People choosing to self-direct their care make important decisions when choosing the people who will support them. Once they select a caregiver, they will partner with a Fiscal Intermediary for the payroll and billing for their employees. And, in 2020 they will be required to comply with the 20th century CURES Act and use an... View Article

What is Real-Time Authorization?

January 3, 2019 4:50 pm

What is Real-Time Authorization? There are many moving pieces involved in providing long-term support and services to people with intellectual and developmental disabilities. So what can be done to ensure that your organization is not over or under-serving their clients and, therefore, using too much or not enough of the funding designated to each client? Is it worth it to... View Article

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Will Switching to Digital Save My Provider Agency Time?

December 24, 2018 11:00 am

How Human Services Provider Agencies can Save Time with Digital Software   More and more Human Services Provider Agencies are turning to Digital solutions for day to day as well as long-term management. The time management potential for Digital management is enormous, and by managing time more efficiently, an agency is able to provide better care. Digital scheduling also creates... View Article

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Three Ways to Upgrade Your Organization’s Technology for 2019

December 17, 2018 11:00 am

With any new year comes new possibilities for your organization. Why not make one of those new initiatives a software upgrade? You may not know exactly how to do that or what options are out there. Here are three ways to upgrade your organization’s technology in 2019.   Training Training is a slippery thing. It’s hard to keep track of... View Article

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What is People First Language?

December 12, 2018 11:00 am

People First Language Most Americans will experience a disability some time during the course of their lives. Disabilities can affect people in different ways, even when one person has the same type of disability as another person. Some disabilities may be hidden or not easy to see. In all situations, people want to be known as people, not an identifying... View Article

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How to Vet a New Software Program

December 3, 2018 11:00 am

How to Vet a New Software Program Selecting the right software can make a huge impact on the overall productivity of your company. Each business has distinctly unique needs. For instance,  your company may have started off with a software program that tries to appeal to a broad customer base but doesn’t obtain all the features you require. Choosing the... View Article

How to Minimize Risk When Starting a New Tech Initiative

November 5, 2018 11:00 am

The Digital Revolution In Human Services Numerous technologies are available to the human services industry today. As support professionals and providers seek digital solutions to traditional tasks, risk management becomes a vital consideration. Solutions are now available that enable Human Services Agencies to conduct most aspects of their day to day business more efficiently and with greater accuracy. Any change... View Article

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