At DCI — Direct Care Innovations — we are just that! We want to bring the very best cutting-edge technology to your agency and completely invigorate the experience there with innovation. The bottom line is a better outcome for your staff and the individuals that you serve. It is our goal to alleviate the stresses […]

Switching from one data management system to another may seem like a daunting but necessary task for agencies. Although the process of switching to a new software platform is a large undertaking, our goal is to not only get your agency setup, but also to make the process as efficient and seamless as possible.  Here […]

As we enter the second half of 2019, we wanted to share a few of our top articles that help demonstrate how DCI Software streamlines your care agency and its services. Easily see how DCI can make your agency EVV compliant without making it a one-size fits all approach. Learn how our software benefits your […]

Direct Care Innovations is a software company providing innovative solutions for the Home and Community Care industry. DCI provides a platform that meets all government requirements for electronic visit verification and also provides the additional services an agency needs to operate efficiently and profitably. DCI was founded in 2014 by a core team of dedicated […]

When it comes to EVV vendor options, there are 5 options that all fall under either an “Open”, “Closed”, or “Hybrid” model. These options exist to cater to different state requirements and agencies that utilize electronic visit verification. Below, we’ve broken down what the 3 main categories mean for the 5 options that are currently […]

Training and certification of caregivers are essential to ensure that the best possible care is being provided to their clients. Providers and agency owners need to have a proactive approach to training to ensure that they are providing the best care and also being compliant with state, federal and insurance criteria. Direct Care Innovations (DCI) […]

The 21st Century Cures Act mandates that all states implement EVV for all Medicaid personal care services and home health services that require an in-home visit by a provider. All impacted agencies must implement an EVV system by January 1st, 2020. With the date quickly approaching, it’s important to know when you should begin your […]

Electronic Visit Verification (EVV) is about to become the law in all 50 States as of January 1, 2020.  Before you choose a vendor, there are some important questions to ask to be sure their platform is a good fit for your agency. Important Questions You Should Ask a Potential Vendor Does your solution offer […]

A key part of managing any type of home care agency is efficiently handling payroll. When payroll data is captured electronically, agencies have the peace of mind that human error will be avoided. Home care agencies should carefully review any type of timekeeping system to ensure they meet their specific needs. With DCI, the payroll […]

Providing 24-Hour residential services can be quite the challenge for provider agencies, particularly when this service is typically provided to clients with higher support needs. Keeping track of client attendance, managing employee schedules, ensuring employee training compliance, billing for services, and paying employees are just a few of the essential responsibilities to provide ongoing quality […]