Managing a Care Agency requires making hundreds of decisions daily, and the more informed the decision, the better the outcome. Being informed empowers you to make critical decisions on day-to-day operations, billing, scheduling and every other aspect of your agency operations. Being “empowered” to make these decisions correctly, quickly and with full consideration of the […]

Whether you are a small service provider or a more extensive Medicaid, Medicare, Private Insurance, and Managed Care provider, ensuring that all caregivers are educated on the most current safety compliance measures is vital. It ensures the safety of both clients and caregivers. In honor of June being known as National Safety Month, below are […]

Summer transitions can be tough. Make sure your agency is completely prepared by creating a plan to address these key areas. What to focus on during the summer Emotional needs Some individuals struggle with change, especially those with intellectual disabilities. For this reason, it might be a good idea to start preparing these individuals early. […]

Mobile devices, including smartphones, tablets, and laptops used for EVV with wireless connectivity present a potential security risk regarding client information. For this reason, the software provider you choose for your EVV platform needs to be fully security aware and have all the necessary security protocols in place. Mobile applications use SaaS, (Software as a […]

No two solutions for Home and Community-Based Services are exactly the same. This can make finding a digital payroll, scheduling or training solution extremely challenging. Just because one system works for someone else’s agency does not mean it will work for yours. But do customizable systems exist? They do! Read on to find out some […]

Tips on Scheduling for Summer During the summertime, agencies face the most scheduling challenges. Many agencies experience workforce shortages due to a variety of factors once summer rolls around. Making sure you have caregivers available at all times is a key part of your agency’s success. With advanced planning, you can seamlessly transition into the […]

Who’s Afraid of Technology? Not Us! Change is hard. And, in this era of technology, change is constant. Employees are forced to move from paper to technology, learn new technology, or use existing technology in new and different ways. Some employees are resistant to any kind of change, while others simply struggle with learning and […]

10 Fun Earth Day Activities Celebrating holidays can be a fun way to build teams and increase community engagement and community awareness throughout the year. Earth Day is coming up and presents the perfect opportunity to plan organized activities for caregivers to do with the people they support. People with disabilities participating in the events […]

Helping Managed Care Agencies Submit Accurate Claims for Individuals with Disabilities Reducing your managed care agency aged deliverables is a significant problem for many organizations out there – reimbursements are one of the main ways for agencies like yours to obtain funds for further services for individuals with disabilities. But how can organizations reduce the […]