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How to Reduce Aged Receivables in a Direct Care Agency

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Helping Managed Care Agencies Submit Accurate Claims for Individuals with Disabilities Reducing your managed care agency aged deliverables is a significant problem for many organizations out there – reimbursements are one of the main ways for agencies like yours to obtain funds for further services for individuals with disabilities. But how can organizations reduce the […]

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High Tech and Low Tech Options for EVV

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A guide to all of the high tech and low tech EVV options offered by DCI Software We want Direct Support Professionals and anyone else providing or receiving direct care to have as much freedom as possible. That’s why we offer a plethora of both high tech and low tech options for EVV. Picture/Facial Recognition […]

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The different models of care for Long-term Support and Service (LTSS)

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New technologies and legislation have helped inspire better resources for taking care of your loved ones. But with so many options available, it can be hard to keep track of what they all are, let alone decide which one is best. We have found that most of our customers here at DCI fall into one […]

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March is National Developmental Disabilities Month

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March is Developmental Disabilities Awareness Month—a campaign first created in 1989 as part of the deinstitutionalization movement of that time period. The goal of Developmental Disabilities Awareness Month is to educate the public on the specific needs of people with developmental or intellectual disabilities. Through community education of issues impacting those with intellectual and developmental […]

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How Long Does CPR Certification Last

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CPR certification is very important to ensure the health and safety of those around you, especially if you are a caregiver. Keep reading for more information on CPR, length of CPR certification, and more about CPR certification. How Long CPR Certification Lasts CPR certification typically lasts two years. Once the two years are up, the […]

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How to Recognize Compassion Fatigue Symptoms in Caregivers

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Are your employees experiencing compassion fatigue? or something else? Here’s how to tell. Caregiver turnover is over 70% in agencies that provide direct care. One of the sources of that turnover? Compassion fatigue. Compassion fatigue is a condition that can look like any number of other things. The most common of which are burnout and […]

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How to Avoid Caregiver Burnout

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Caregiver burnout is a common issue that affects those who provide long-term support and services. Although providing care can be emotionally and financially rewarding, it can be tremendously difficult to prioritize taking care of yourself at home when you’re constantly focused on another person at work. Caregiver burnout not only impacts the people we serve […]

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Shared Support – Customer Spotlight

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This month, we’d like to highlight one of our customers, Shared Support. Shared Support provides many services in Sunbury, PA, including Lifesharing, Residential Habilitation, In Home & Community Support, Community Participation Support, Employment Services, and Child Residential. Shared Support goes above and beyond to prioritize the person being supported, as well as the person’s Support […]

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What to look for in a Learning Management System

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What is a learning management system? A learning management system is a software application for the administration, documentation, tracking, reporting, and delivery of educational courses, training programs, learning and development programs, or other organization/industry-specific requirements. Why do you need a learning management system? Caregiving organizations have to manage hundreds of different requirements for their employees. […]

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Why It’s Important to Actively Manage Authorizations

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The quick answer: Caregiving organizations receive limited funds to provide services to the people in their care. These funds often have complex requirements for how they are to be used and reported out on in order for the organization to receive reimbursement. When it comes to tracking authorizations, you have a few options. Not Tracking […]

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